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Terms & Conditions

All prices are including 19% VAT.

How to order:
You can order online, by phone, fax, post or e-mail.
Postal address for orders:
The English Scent
Goethestr. 15
D-10625 Berlin
Phone: +49 (0) 30 324 46 55, please use our fax-form
Fax: +49 / (0)30 / 327  09 560
e-mail: info@english-scent.de


Payment Method:
We gladly accept American Express, Mastercard, Visa and PayPal. Please advise us of the billing address your provider holds on file. Please be sure to provide your daytime phone number and email address when placing an order. You can also pre-pay the invoice by bank transfer using IBAN and BIC (SWIFT).

Bank Details:

Account Holder: The English Scent
Bank: Berliner Volksbank
Sort Code: 10090000
Account-No: 5174016005
BIC: BEVODEBB           
IBAN:  DE98100900005174016005    

Credit Card Security:
We now have a secure server but you can also print out, fax or mail this order form.

Shipping Information:


Shipment rates are based on weight, order value and/or distance and cannot always be determined at this time.
So please take note that the total amount of your order does not always include the shipping costs.

Our normal rates are:

1. Delivery within Germany:
For orders up to 50 Euros order value: 5,00 Euro
For oders over 50 Euros order value: Postage free

2. Delivery to EC-countries:
For all orders: 14 Euro
If possible, we will always consider a lower-priced way for you.(e.g.: when you ordered only one or two items)

3. Delivery to all other countries:
All deliveries are rated at costs. Before we debit your credit card we will let you know by email what we have to charge for shipment.

Prices and Availability:
Prices shown and availability are subject to change without notice. If prices change, we will process your order and notify you of the difference. Some quantities are limited.