Shipping & Returns

Shipping Costs

Our normal rates are:

1. Delivery within Germany:

For orders up to 50 Euros order value: 5,00 Euro
For oders over 50 Euros order value: Postage free

2. Delivery to EC-countries:

For all orders: 14 Euro
If possible, we will always consider a lower-priced way for you.(e.g.: when you ordered only one or two items)

3. Delivery to all other countries (CA,DZ,EG,IL,JO,LB,LR,LY,MA,PM,PS,SY,TN,US)

For orders containing one item: 16,00 Euro
For orders containing more than one or heavy items: 30,00 Euro

4. Worldwide

For all orders: 40,00 Euro

How to order:

You can order online, by phone, fax, post or e-mail.
Postal address for orders:
The English Scent
Goethestr. 15
  D-10625 Berlin
Germany
Phone: +49 (0) 30 324 46 55
Fax: +49 / (0)30 / 327  09 560
e-mail: info@english-scent.de

Payment Method:

We gladly accept American Express, Mastercard and Visa. Please advise us of the billing address your provider holds on file. Please be sure to provide your daytime phone number and email address when placing an order. You can also pre-pay the invoice by bank transfer using IBAN and BIC (SWIFT).

Bank Details:

Account Holder: The English Scent
Bank: Berliner Volksbank
Sort Code: 10090000
Account-No: 5174016005
BIC: BEVODEBB           
IBAN:  DE98100900005174016005    

Credit Card Security:
We now have a secure server but you can also print out, fax or mail us.

All prices are including 19% V.A.T.  Value added taxes will be deducted for customers outside European Community.

Prices and Availability:

Prices shown and availability are subject to change without notice. If prices change, we will process your order and notify you of the difference. Some quantities are limited.